Welcome to HELIX Naturals. By accessing or using our website (the "Site") or purchasing our products, you agree to abide by the following terms and conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, you must discontinue use of the Site.

 

GENERAL INFORMATION

• Owner: HELIX Naturals (referred to as "we," "our," or "us")

• Contact Information: Email us at helixnaturals@gmail.com for questions or concerns.

• We reserve the right to modify these Terms at any time. Updates will be posted on this page with the effective date.

 

USE OF THE SITE

Eligibility

• You must be at least 18 years old to use this Site or make a purchase. Minors may use the Site under the supervision of a parent or guardian.

Prohibited Conduct

• You agree not to:

  • Use the Site for unlawful purposes.

  • Transmit harmful or malicious content (e.g., viruses, spam).

  • Attempt to disrupt or interfere with the Site’s functionality.

 

PRODUCTS AND ORDERS

Product Information

• We strive to provide accurate descriptions of our products. However, we do not guarantee that all information (including pricing and availability) is error-free, complete, or up-to-date.

Order Acceptance

• We reserve the right to accept or decline any order at our discretion.

• An order confirmation does not signify acceptance; we reserve the right to cancel or limit quantities.

Pricing

• Prices are listed in U.S. dollars and are subject to change without notice.

 

SHIPPING AND RETURNS

Shipping

• Shipping times and policies are outlined in our Shipping Policy. Delays caused by carriers are outside of our control.

Returns and Refunds

• Returns are subject to our Returns and Refunds Policy. Eligible items may be returned within 30 days of delivery.

 

INTELLECTUAL PROPERTY

• All content on the Site (including text, images, logos, and designs) is the property of HELIX Naturals and protected by copyright and trademark laws. Unauthorized use is prohibited.

 

PRIVACY

• Use of the Site is governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

 

LIMITATION OF LIABILITY

• HELIX Naturals is not liable for any:

  • Indirect, incidental, or consequential damages arising from your use of the Site or products.

  • Allergic reactions or misuse of products. Always follow usage instructions and consult with a professional if needed.

 

DISPUTE RESOLUTION

• Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in accordance with the laws of North Carolina.

• Both parties waive the right to a jury trial.

 

GOVERNING LAW

• These Terms are governed by and construed in accordance with the laws of the United States and the state of North Carolina.

 

TERMINATION

• We may suspend or terminate your access to the Site at our discretion for violations of these Terms.

 

CONTACT US

If you have any questions about these Terms, contact us at helixnaturals@gmail.com.