FAQ

HELIX Naturals specializes in natural and eco-friendly skincare and pest-repellent products. Our mission is to provide safe, effective, and sustainable solutions for your health and comfort.

Bugs Away! is our natural, plant-based insect repellent designed to keep bugs at bay without the use of harmful chemicals.

Many of our products are made with organic ingredients. Please check the individual product pages for specific details.

Orders are processed within 1–2 business days and typically arrive within 5–7 business days. Expedited shipping options are also available.

Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

You can cancel or modify your order within 24 hours of purchase by contacting customer service.

For questions or assistance, email us at helixnaturals@gmail.com or use the contact form on our website.